LG appliance repair in Ottawa and Gatineau

LG Appliance Repair Service

Fast, local repairs across Ottawa and Gatineau. Book online or give us a call, and we'll have your LG working again.

  • Any age or model of appliance
  • Only quality, manufacturer-recommended parts
  • Certified and insured technicians

Troubleshooting

Common LG Faults We Fix

Tap an appliance to see the problems we see most, what usually causes them, and what you can safely try before you call.

LG Fridge Repair

Not cooling, leaks, ice-maker faults or loud fans.

LG fridges are built around the Inverter Linear Compressor and features like Door-in-Door and InstaView, with Multi Air Flow cooling to keep temperatures even.

Common faults

  • Fridge section warm while the freezer stays cold
  • Water pooling under the crisper drawers
  • InstaView or Door-in-Door models flashing an error
  • Ice maker or craft-ice frozen over or not filling
  • Compressor running constantly or noisy

What usually causes it

  • A frosted-over evaporator coil behind the rear panel
  • A blocked or frozen defrost drain
  • A door or Door-in-Door seal that no longer closes tightly
  • An iced-up ice maker that needs a reset
  • On Linear Compressor models, a compressor or sensor fault

What you can try yourself

  • Check every door and the Door-in-Door panel seals fully
  • Clear internal vents and keep the fridge off the wall
  • Reset the ice maker with the test or reset button if fitted
  • Run the self-diagnosis through the LG ThinQ app if it is set up

Leave the sealed system and wiring to a technician. If it still will not cool, we can diagnose it on site and usually fix it in one visit.

LG Washer Repair

Won't drain or spin, error codes, leaks or shaking.

LG washers use an Inverter Direct Drive motor with 6 Motion and TurboWash, plus TrueBalance to cut down on shaking. Faults usually show as a code on the display.

Common faults

  • Will not drain or spin
  • Codes such as OE, UE, IE or dE
  • Leaks around the door
  • A drum that bangs or walks on the spin cycle
  • A musty smell

What usually causes it

  • A clogged drain pump filter or drain hose (OE)
  • An unbalanced or overloaded drum (UE)
  • Inlet hoses or taps restricting the water (IE)
  • A door that is not fully latched (dE)
  • A door seal with trapped debris or a tear

What you can try yourself

  • Clean the drain pump filter behind the hatch at the bottom front
  • Level the machine and balance the load to clear UE
  • Check the inlet hoses and taps are open and unkinked for IE
  • Wipe the door seal and run a Tub Clean cycle for smells

Leave the Direct Drive motor, bearings and control board to us. If a code keeps returning, we can read it, find the cause and repair it.

LG Dryer Repair

No heat, long dry times, won't start or noisy.

LG dryers use Sensor Dry to stop when clothes are dry, and Dual Inverter Heat Pump models dry at lower temperatures to protect fabrics.

Common faults

  • No heat at all
  • Very long drying times
  • Will not start or stops partway
  • A drum that squeals or rumbles
  • Codes tied to heating, airflow or the sensor

What usually causes it

  • A lint-clogged filter or vent
  • A blocked or crushed exhaust duct
  • A heat-pump condenser filter that needs cleaning
  • Moisture sensor bars coated in residue
  • A worn drum roller or belt

What you can try yourself

  • Clean the lint filter before every load
  • Clear the vent and exhaust duct
  • Rinse the condenser filter on heat-pump models
  • Wipe the moisture-sensor bars inside the drum

Leave the heating element, motor and wiring to a technician, and stop using a gas dryer if you suspect a gas fault. If it still will not heat or dry, we can sort it out.

LG Dishwasher Repair

Won't drain, leaks, error lights or poor cleaning.

LG dishwashers clean with QuadWash and an Inverter Direct Drive motor, and many add TrueSteam and Dynamic Dry. Problems usually flash as a code on the panel.

Common faults

  • Standing water that will not drain
  • Leaks onto the floor
  • Codes such as OE, IE, LE or E1
  • Dishes coming out dirty or filmy
  • A door that will not latch

What usually causes it

  • A clogged filter or drain hose (OE)
  • Spray arms blocked with food or hard-water scale
  • A leak that tripped the base leak sensor (LE or E1)
  • A supply or inlet issue starving it of water (IE)
  • A door latch or seal problem

What you can try yourself

  • Rinse the filter at the bottom of the tub
  • Clear the QuadWash spray-arm nozzles of debris and scale
  • Check the drain hose is not kinked
  • Run a cleaning cycle to cut grease and limescale

Leave the pump, drain valve and control board to us. If it still will not drain or clean, we can find the fault and fix it in one visit.

LG Stove Repair

Burner or element won't heat, sparking or control faults.

LG cooktops come in gas, radiant and induction, with UltraHeat power burners on gas models and fast, precise heating on induction.

Common faults

  • A gas burner that will not light or keeps clicking
  • An element that will not heat or heats unevenly
  • An induction zone that will not recognise a pan or cuts out
  • Cracked ceramic glass
  • Unresponsive touch controls

What usually causes it

  • A dirty or wet igniter and burner cap on gas models
  • A failed element or switch on radiant models
  • Cookware that is not induction-compatible, or a zone protecting itself from overheating
  • Touch panels confused by spills or moisture

What you can try yourself

  • On gas, dry the burner caps, seat them correctly and clean the ports
  • On induction, try a pan you know is induction-ready
  • Keep the glass clean and dry
  • Wipe the touch controls to clear spills

Do not attempt gas-line, wiring or internal repairs yourself; leave these to a qualified technician. If the burner or element still will not behave, we can diagnose and repair it.

LG Oven Repair

Won't heat, wrong temperature, door or control faults.

LG ovens use ProBake Convection for even baking, with features like EasyClean, Air Fry and InstaView on some models.

Common faults

  • Will not heat or is slow to reach temperature
  • Baking that is uneven or off from the set temperature
  • A convection fan that is noisy or not running
  • A door that will not close or lock
  • A panel that freezes or throws a code

What usually causes it

  • A failed bake or convection element
  • A temperature sensor reading wrong so the oven never settles
  • A worn door seal or hinge letting heat escape
  • Control faults after a power surge or an overheated self-clean cycle

What you can try yourself

  • Check the door closes fully and the seal is intact
  • Use an oven thermometer to see how far off the temperature is
  • Reset the oven at the breaker if the panel has locked up
  • Try an EasyClean cycle before a full self-clean to avoid overheating the panel

Leave the element wiring, sensor and control board to a technician. If the oven still will not hold temperature, we can measure it, find the fault and repair it.

Tried these and still stuck? (613) 909-3442 or book a repair.

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Let's get it fixed

Book online or give us a call. The visit and diagnosis are free when you book the repair with us.

Hours

Open every day, 7am to 11pm

Call us

(613) 909-3442