Legal
Portage Appliance Repair · Last updated: July 2026
This Privacy Policy explains how Portage Appliance Repair collects, uses and protects your personal information when you use this website or book a repair with us. By using our site or our services, you agree to the practices described here.
When you visit our website, we automatically receive basic technical information that helps us keep the site running and secure. This can include your browser type and version, operating system, internet service provider, IP address, and the date and time of your visit. We use this information only to operate, protect and improve the website, and we do not sell it.
When you contact us through our website form, by phone or by email, or when you book a repair, we collect the details you provide. This usually includes your name, phone number, email address, service address, and information about the appliance and the problem. We collect only what we need to respond to you and to provide the service you ask for.
We use your information to answer your questions, schedule and carry out repairs, process payment, and follow up on warranty or service matters. We may also contact you about your appointment or your repair.
We do not sell your personal information. We share it only with our own technicians and staff as needed to provide your service, with service providers that help us operate (such as payment processing), or where we are required to share it by law.
We keep your personal information only as long as needed for the purpose it was collected, or as required by law, and then we delete or anonymise it.
Under applicable Canadian privacy law, you can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, contact us using the details below.
Our website may use cookies and basic analytics to understand how the site is used and to improve it. You can control cookies through your browser settings.
The content on this website, including text, images and layout, belongs to Portage Appliance Repair and is protected by copyright. You may view it for personal, non-commercial use. Please do not copy, republish or distribute it without our written permission.
We may update this Privacy Policy from time to time. The current version is always posted on this page with the date shown above. Continued use of the website after any change means you accept the updated policy.
Questions about this policy? Call us at (613) 909-3442 or use our Contact page.